Our estimated shipping transit times for international shipments DO NOT include possible delays that may occur during the customs clearance process. While most international shipments via Bikeflights pass through customs without being delayed, due to the unpredictable nature of customs authorities, delays are possible.

If your shipment is delayed by customs, they will generally request additional information and/or documentation from you, or they may require you to resubmit the customs documentation already prepared and submitted. It can take 24-72 additional hours for information to be received and processed.

Once any requested information is processed, it can take another 24-72 hours from the time customs officials clear your package until it is back in the hands of carriers and goes out for delivery. In extreme cases, this timeline can vary dramatically. Therefore, Bikeflights suggests that you select a delivery date for your bike and gear that is at least one week ahead of when you will need it there so as to allow time for possible delays in customs.

Certain countries may take additional time to process shipments or may apply mandatory quarantines on international shipments. Please contact our Support Team for additional information on the specific countries you plan to ship to and from.

To get rates and transit times, visit our Ship page, and enter the requested information.