You will get your shipping labels by email and via your account within few minutes of placing your order for a domestic shipment, assuming you are within 30 days of your chosen ship date. In the unlikely case that you don’t get your labels with a few minutes, please check your spam folder to make sure they weren’t mistakenly filtered there. For international shipments occurring within 30 days, you will get your labels within three business days after we receive the additional information required to prepare your customs paperwork. We will reach out to you after you've placed your order to collect this information.

If your domestic or international shipment will happen more than 30 days in the future, you will get your labels once you are within 30 days of your ship date. Please note that some international labels will not be available until within 10 days of your shipment.

If you do not receive your labels as specified above, please contact our Bikeflights Support Team so they can re-send them to you.

See also "How do I attach my label to my box or case?" to learn how to attach your labels.